Basic Business Lines, often called “Plain Old Telephone Service” (POTS) lines, provide basic access service and supply a single voice-grade communication channel for single line telephones, key telephone systems, modems and other devices that need to access the Public Switched Telephone Network (PSTN). Business Lines offer consistent naming, functionality, standard and optional feature sets and convenient feature packages across all markets.

Company Needs

Basic Business Lines provide small, medium and large customers with low cost, flexible telephone service. How they use the lines will depend on the size of the company and their own specific needs. The most basic of voice services, Business Lines can be used by the smallest of customers to provide access for voice or dial-up data/Internet connectivity; large or enterprise customers will use them to set up branch offices with key systems or as emergency back-up lines for PBX, fax, modem or credit-card authorization machines.

Business Line Companies may:

  • Want basic, low-cost PSTN access for voice, fax, modem and/or other equipment
  • Want to complement a PBX or Key System with a low-cost option for fax and modem connectivity
  • Have locations with a limited number of phone lines
  • Not require the features or functionality of a PBX/Hybrid phone system
  • Need a back-up for existing lines.


  • Consistent naming, functionality and features across all markets
  • Quick set-up
  • Low costs and competitive prices
  • Don’t require any technical expertise
  • Robust optional features and convenient feature packages
  • Combined single invoice
  • Standard features
As well as a full range of local and long distance applications, Basic Business Lines support these standard features:

  • Touchtone
  • Directory Listing
  • 911 Access
  • Optional Features
These features are available to all Basic Business Line customers for an additional monthly charge:

  • Anonymous Call Rejection
  • Automatic Call Back
  • Automatic Line (Hotline)
  • Automatic Recall
  • Call Forward Don’t Answer Ring Select (Subscriber Programmable Ringing)
  • Call Forwarding of Call Waiting Calls
  • Call Waiting with Cancel Call Waiting
  • Caller ID – Number Only
  • Caller ID per Line Blocking
  • Distinctive Ringing/Call Waiting
  • Circular Hunting
  • Message Waiting Indication–Audible
  • Message Waiting Indication–Visual
  • Remote Access to Call Forwarding
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Selective Call Rejection
  • Simultaneous Ring (SimRing)
  • Speed Calling 30
  • 3-Way Calling
  • Call Forward Variable
  • Call Forward Busy
  • Sequential Hunt
  • Call Transfer
  • Caller ID – Name and Number
  • Call Forward Don’t Answer

For More Information Please Call: 1-866-OSS-TELCO