Need a Better Phone System?

Evolutionary Step VoIP (Voice over Internet Protocol) is the next evolutionary step in telephone service from its beginnings over a hundred years ago as Centrex or Central office Exchange (where telephone service is provided via switching connections in the CO-Central Office). PBX-Private Branch exchange services emerged as customers with large organizations wanted to control services/features and provide [...]

SIP (Session Initiation Protocol) is a “signaling” system for connecting, monitoring and disconnecting connections across the internet. A SIP Trunk is a network interface device that recognizes SIP signals and can process these signals to other SIP devices. SIP Trunking is provided by a Softswitch or SBC-Session Border Controller which provides, among other things, signal processing, [...]

Hosted PBX Advantages Instead of going through this, you can instead use a hosted PBX. There are so many advantages to this approach that it is hard to list them all, so only the big ones will be listed. Remember that huge room full of equipment? Now you can clear it all out, because none [...]

OfficeSuite Phone Feature Highlights Hot desking—enables employees to move around the office and between locations. Users simply log in to any phone and begin making/receiving calls or using any of the other features of OfficeSuite as if they were at their own desks. Mobile twinning—sends calls simultaneously to an employee’s office extension and mobile phone. [...]

Basic Business Lines, often called “Plain Old Telephone Service” (POTS) lines, provide basic access service and supply a single voice-grade communication channel for single line telephones, key telephone systems, modems and other devices that need to access the Public Switched Telephone Network (PSTN). Business Lines offer consistent naming, functionality, standard and optional feature sets and [...]

Overview Centrex is a business telephone system offered from the local  central office on a subscription basis. It delivers a set of PBX-like features to individual desks with internal and PSTN access for all the features, functions and applications that a business customer needs. An important benefit of Centrex IP is that it is a [...]

Is Hosted PBX a Cost Effective Solution? Flexible financing options exist within hosted-pbx that give fixed monthly costs that reduce the total cost of ownership. Moves, adds, and changes within hosted-pbx are usually made without visiting your location and free firmware·updates means your system always stays “state-of-the-art”. Automated phone record details provide information to facilitate [...]

We can deliver you all the benefits of on-premise infrastructure without the hassle and cost of hardware and IT administration costs. A growing number of enterprises are seeing the benefits of hosted call center solutions and are already widely used by companies large and small. We supply a fully-featured and highly flexible hosted call center [...]

Are You Ready For the Switch? Simply put, unified communications (UC) is the integration of real-time communication services. UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. In its broadest sense UC encompasses all communications that are [...]

Are you looking for a PRI Line? Voice PRI can receive/send 23 simultaneous calls per T1 Line. It is reliable, flexible & inexpensive. Reliability Data transmitted on a voice PRI line will be prioritized up and above data transmitted on another medium, for instance a DSL line. The traffic is also transmitted in full duplex [...]

POTS provides greater reliability than other telephony systems. Need Plain Old Telephone Service (POTS)? We Offer Plain Old Telephone Service (POTS) for Office Phone Systems and Businesses. POTS provides greater reliability than other telephony systems (mobile phone, VoIP, etc.). POTS Overview Plain old telephone service (POTS) is the voice-grade telephone service that remains the basic form [...]

Conference calling is a call where there are multiple parties at different locations. The most common business version of a conference call is when there is an “800″ number established and all calls to that number are cross connected as a service.

Hosted VoIP (Voice over Internet Protocol) is one of the most reliable phone systems for businesses. Business Hosted VoIP There aren’t many other solutions comparable to VoIP for businesses out there. If you want your business to seem larger, Hosted VoIP can absolutely help you reach that goal. With PSTN, you and your staff needed [...]

Solutions For Any Size Business Our Hosted PBX services provide a feature-rich, low-cap ex, maintenance free business phone solution that caters to the SMB’s as well as large multi-location businesses and government agencies. Why use Hosted PBX? We have all of the latest features and flexibility for your Hosted PBX business phone needs. Do You [...]

Are you looking for a SIP Trunk? We provide various SIP-trunking services & solutions to cater to your individual business needs. SIP Trunking Overview SIP (Session Initiation Protocol) is a real-time communication protocol for VoIP. To summarize, with SIP Trunking, the IP media stream coming from within the enterprise stays as an IP media stream [...]