#1 Gathering Information
This information includes:
- A definition of our clients goals
- Available information
- Time frames
- Project scope
- Anticipated depth of analysis
- Deliverable s
- Individual (unique) project information
#2 Statement of Work
The Statement of Work is presented to you for agreement. We gather some more info, depending on your documentation requirements and internal procedures, then add it to a formal Project Book (along with the Statement of Work and any other additional info).The Project Book contains full project documentation.
#3 Project Scope
The scope outlines the work to be done. It defines results to be achieved, what’s to be analyzed, and parameters in which the work is conducted.
#4 Project Source Data
Source Data is comprised of the telecommunications baseline and non-inventory information. This variety of data, mostly obtained from the Client, can include invoices, active contracts, Network diagrams, billing disputes, etc.
#5 Project Profile
All of the previous information (Project Source Data) is entered into a database that defines the telecommunications service included in the project. This new Service Profile outlines all changes and measured savings.
#6 Profile Analysis
The Profile Analysis determines data completeness. It also details additional opportunities, and any increases in service levels or flexibility.
Results from the analysis phase are presented to the client as quantified recommendations. At the client’s request, this presentation format can take the form of a summary with attachments, a full report summarizing data, or a full scope of the analysis and their recommended alternatives.
#8 Project Deliverables
With Client specifications respected, this package contains final opportunities, cast and saving analyses, full ISO 9000 compliant Project Books, physical site inspection findings, TEM recommendation, and proposed action/migration/management plans. Our OSS Team will complete the paper work process by conducting presentations and discussions of the project. At this juncture of Telecom Expenses Management, whatever additional details the Client wants to include they are final.