Hosted Voice Plan Features
Feature | Standard | Premium | |
---|---|---|---|
Addresses | Allows you to view and maintain your phone numbers and other identities that are used to make and receive calls. | X | X |
Aliases | Directly access your voice messages from other pre-defined numbers. | X | X |
Call Forwarding Always | Automatically forward all your incoming calls to a different phone number. | X | X |
Call Forwarding Busy | Automatically forward your calls to a different phone number when your phone is busy. | X | X |
Call Forwarding No Answer | Automatically forward your calls to a different phone number when you do not answer your phone after a certain number of rings. | X | X |
Call Notify | Send an e-mail with the caller’s name and number to a specified e-mail address when pre-defined criteria, such as phone number, time of day or day of week, are met. | X | X |
Calling Name Retrieval | Provide a caller’s name by retrieving the calling name from the network. | X | X |
Calling Party Category | Allows a category to be associated with a subscriber. The category is included in the signaling for all outgoing calls. | X | X |
Configuration | Write custom CPL scripts to load into the system to perform specialized call control. | X | X |
Customer Originated Trace | Issue a trace to your service provider for your last incoming call by using a feature access code. | X | X |
Do Not Disturb | Automatically forward your calls to your voice messaging service, if configured, otherwise the caller hears a busy tone. | X | X |
Flash Call Hold | Hold a call with a feature access code when using a simple phone without call control capability. | X | X |
Client Call Control | Provide access to your account for third-party call control applications. | X | X |
Directed Call Pickup | Pick up a call using a feature access code and an extension. | X | X |
Distribution Lists | Create multiple distribution lists to use with voice messaging. | X | X |
External Calling Line ID Delivery | Provides Calling Line ID information of an external caller. | X | X |
Feature Access Codes | Display the feature access codes (star codes) for your services. | X | X |
Greetings | Load or modify your voice messaging greetings. | X | X |
Group Directory | Display the group directory list. | X | X |
Intercept User | Prevent your phone number from receiving calls. | X | X |
Internal Calling Line ID Delivery | Provide Calling Line ID information of group member when called. | X | X |
Last Number Redial | Call the last number that you dialed. | X | X |
Call Transfer | Transfer a call to another phone. | X | X |
Call Waiting | Answer a call while already on another call. | X | X |
Music/Video On Hold | Play audio (music) or video when the remote party is held or parked. | X | X |
Passwords | Set web access and portal passwords. | X | X |
Profile | Display and configure profile information such as your name, department and address. | X | X |
Speed Dial 8 | Dial a pre-defined number by dialing only one digit. | X | X |
Speed Dial 100 | Dial a pre-defined number by dialing a Speed Dial 100 prefix and two digits. | X | X |
Three-Way Call | Start a conference call. | X | X |
Time Scheduler | Add, modify, or remove time schedules. | X | X |
Voice Management | Record messages for calls that are not answered within a specified number of rings or for busy calls. | X | X |
Voice Portal | Change voice portal options for the user. | X | |
Outlook Integration | Access your Outlook contact information from your CommPilot Call Manager. | X | |
Automatic Hold/Retrieve | Automatically place incoming calls on hold, or automatically retrieve a held call. | X | |
BroadWorks Anywhere | Configure the fixed and mobile phones you would like to link to this account. | X | |
BroadWorks Assistant – Enterpris | A toolbar for Microsoft Outlook and Internet Explorer that enables users to perform basic call control, and configure commonly used services. | X | |
Call Forwarding Selective | Automatically forward your incoming calls to a different phone number when pre-defined criteria, such as the phone number, time of day or day of week, are met. | X | |
Priority Alert | Ring your phone with a distinctive ring when pre-defined criteria, such as phone number, time of day or day of week, are met. | X | |
Call Processing Policies | Configure user-level Call Processing Policies. | X | |
Fax Messaging | Receive and manage faxes via your voice messaging mailbox. | X | |
Personal Phone List | Configure a list of numbers to allow quick dialing from your CommPilot Call Manager. | X | |
Push to Talk | Make and selectively receive Push to Talk calls. | X | |
Call Application Policies | Select Call Control Applications enabled for a user. | X | |
BroadWorks Communicator | BroadWorks Communicator is a basic audio-only soft client. | X | |
CommPilot Express | Manage incoming calls based on four pre-configured profiles. | X | |
Outgoing MWI | Enables the system to send MWI events to external devices. | X | |
Privacy | Set your visibility within the Enterprise or Group. | X | |
Remote Office | Use the full CommPilot Call Manager functionality from another phone. | X | |
Selective Acceptance | Accept calls when pre-defined criteria, such as phone number, time of day or day of week are met. | X | |
Selective Rejection | Reject calls when pre-defined criteria, such as phone number, time of day or day of week, are met. | X | |
Sequential Ring | Ring multiple phones sequentially when calls are received. | X | |
Shared Call Appearance | Display alternate calling identity/device profiles or lines assigned to you. | X | |
Simultaneous Ring Personal | Ring multiple phones simultaneously when calls are received. | X | |
Alternate Numbers | Allow up to ten additional phone numbers and extensions, with each number having a distinctive ringing pattern. | X | |
Automatic Callback | Allows you to monitor a busy party in your group and automatically establish a call when the busy party is available. | X | |
Directed Call Pickup with Barge-in | Pick up or barge-in on a call using a feature access code and an extension. | X | |
CommPilot Call Manager | Provide a web-based client for a user instead of using star codes or pressing the flash hook. The client provides a visual, graphical user interface that is used to initiate, manipulate, and release calls. | X | |
Line ID Blocking | Prevent your phone number from being displayed when calling other numbers. | X | |
Call Return | Return a call to the last party that called you, whether or not the call was answered. | X | |
Barge-in Exempt | Block barge-in attempts from other users with Directed Call Pickup with Barge-in. | X | |
Busy Lamp Field | Allows monitoring user phone status via a SIP Attendant Console Phone. | X | |
Anonymous Rejection | Prevent a caller from reaching you when the caller has explicitly restricted his/her number. | X | |
Calling Line ID Blocking Override | Allows a user to override calling line identity presentation restrictions. | X |