August 30, 2012

The VoIP in SIP

VoIP (Voice over Internet Protocol) is the next evolutionary step in telephone service from its beginnings over a hundred years ago as Centrex or Central office Exchange (where telephone service is provided via switching connections in the CO-Central Office). PBX-Private Branch exchange services emerged as customers with large organizations wanted to control services/features and provide internal or private systems administration of multiple carriers at their corporate or branch offices.
August 30, 2012

What is SIP Trunking Really?

SIP (Session Initiation Protocol) is a "signaling" system for connecting, monitoring and disconnecting connections across the internet. A SIP Trunk is a network interface device that recognizes SIP signals and can process these signals to other SIP devices. SIP Trunking is provided by a Softswitch or SBC-Session Border Controller which provides, among other things, signal processing, protocol conversion, transcoding conversion, call routing, QoS-Quality of Service, AAA-Authorization, Authentication and Accounting functions as well as switching control interface to and from gateways.
June 22, 2012

10 Telecom Project Management Tips

Remember to leave enough time when porting. Some carriers require up to 20 business days notice to release numbers. Each carrier is different so don’t make assumptions! POTS (business line) orders of 5 or more lines require a site survey which adds 7-10 business days onto an order so plan accordingly!
June 10, 2012

Cogent Dedicated Internet Access

Cogent provides Internet connectivity to thousands of businesses across the globe. Whether you are a small business or a multinational corporation, Cogent bandwidth is the right choice. Cogent stands out from competitors by offering dedicated connectivity, fiber-based Ethernet technology, and reliable service backed by local customer support centers and an industry leading Service Level Agreement (SLA). The product set is simple and the installation is fast.
February 21, 2012

OfficeSuite by Broadview

Complete OfficeSuite Features List: Included Features Hot Desking Make and receive calls and use all included features from any phone Account Codes Auto-Attendant Auto-Attendant – Nested Auto-Generated Key Labels Broadcast Groups Business Quality Voice Lines Call Coverage Call Coverage – Incoming Call Routing Call Detail Records Call Display Call Forward Call Hold Call Hunting (circular and linear) Call Park/Retrieve Call Permissions Profiles (by user) Call Transfer Caller ID with Name Caller’s List (inbound & outbound) Click-to-Call from OfficeSuite® Web Portal
July 27, 2011

What Are T1 Lines?

You’ve probably heard of a cable or DSL connection in reference to types of internet connections, but you may have never heard of a T1 connection. Generally, this could be because T1 lines are not generally used for personal reasons. A T1 cable connection might be used by a business, school, hospital, or other establishment that’s got a large network of computers in need of internet access.
July 16, 2011

Ethernet vs T1 for Business

Business Ethernet enables carriers to offer low-cost network services at up to 50% below the price of legacy protocols, making it a strong substitute for T1/T3, frame relay and ATM. The low price points customers have come to expect for Ethernet bandwidth may present a challenge for incumbent carriers, which will try to keep Ethernet vs T1 prices high so as not be dragged down the margin slope, especially in competition with their own TDM private line services.