Today’s environment demands that companies in Boston, Massachusetts have reliable Internet service in order to run their organization. All companies, from Fortune 500 to small companies, have functions that rely on easy, dependable and quick access to The Internet.
Our dependence on access to The net will continue to grow in the coming months and years.
From video conferencing to voice over IP, email to data sharing and data archiving to Internet commerce, the web is everywhere you look. What can best meet your needs? A cable modem may be satisfactory. Is Metro Ethernet necessary? Gigabit Internet may be required. A 5 Meg Internet circuit, 10 Meg Internet access, a 50 Meg circuit, or a 100 Meg Internet access point: what is right for your company in Boston?
Before selecting the appropriate service, your business must assess its needs. Are surfing the web and sending email the only uses of the net? Is real time data connection with cloud servers vital to your business? Are you hosting data in Boston? Do remote locations rely upon you?
What if you have a disruption in your high-speed Internet? Can your organization afford the downtime? Is uptime essential? You must answer these questions before you buy.
In the broadest of terms, companies need high-speed access to The net. Deciding on the right broadband internet is not easy. It requires a thorough cost-benefit analysis. You will hear service providers use terms like:
… focus on what matters: what does your organization need and what are the best services and solutions out there to meet those needs?
At any company in Boston some employees, if not all employees, need some type of access to the net if they are to properly perform their job duties. Third party applications, organization research or development and e-commerce are just a few of the ways the internet may be needed.
The number of employees you have may determine your best solution. If you have a smaller workforce, you may do fine with a smaller Internet circuit. For example, if you only employ a handful of people, a 5 or 10 Meg circuit may meet your needs. If you have more than that, you may need more.
High-speed Internet may become less important if the majority of your employees primarily use an intranet system with limited graphics and video. On the other hand, when they are frequently downloading documents, images and videos, that need for speed increases drastically.
Does your business regularly conduct backups? It is recommended that you do remote backups from every desk. If you are, you will need to support simultaneous connections out to the web to synchronize the backup data to collect.
Are you using a service such as DropBox or Google drive to share files? This is how a file sharing service works: You save a file. Then the file is pushed to the cloud, and is then synchronized with other people’s computers. In order to ensure that all of your functions work properly, in addition to file sharing, you must have sufficient bandwidth.
High-speed organization access to The web like Metro Ethernet and gigabit Internet may be viable options for you depending on your location. They are usually contained in “lit buildings” in Boston, Massachusetts that have already been wired by a carrier. You may be surprised by how easy and affordable it is to add high-speed Internet to your company.
Unless you are bringing Metro Ethernet into a new building, it does not have to be an expensive proposition to connect it to a suite within a building. In fact, obtaining high-speed access to The Internet with Metro Ethernet or gigabit Internet can often take 30 days or less depending upon availability.
Your business may host its own servers. Do they run websites APIs or data feeds for external offices? Is your main company office with a hosted application accessed by 40 or even 50 branch office sites? Are you hosting the point of sale (POS) system for 15, 000 retail chain stores? You may be a law firm hosting data for three or four different offices.
If you host programs, data or information centrally, people outside of the central location need to have access. If your Internet connection goes down, those people are unable to work. Can your intranet solution support your needs? Can it support multiple simultaneous connections? Is it stable enough to handle this when they are from various places?
A cost friendly 10 Meg circuit or even a cable modem may satisfy the needs of a business with a single office that needs to surf the web. It is advisable that high-speed Internet access be available at the central organization office or headquarters, including gigabit Ethernet, Metro Ethernet or some other high-speed dedicated circuits. Multiple diverse connections require support, in addition to high speed. A cable modem would likely be insufficient.
Utilizing a cable modem or other less expensive circuit may seem like a good option but can result in unexpected cost. You may have to share bandwidth in order to secure that low monthly rate. It is possible that you have a cable modem with a 30 Meg connection but cannot reach proper speeds during peak hours. Cable operators differ but many have prescribed limits on the bandwidth amount that they can deliver within a set community. That amount of bandwidth must be shared with different buildings and with the tenants housed within. With a 30-megabyte connection, you may not get to that speed during the working day. What will the consequences be if you expect 30 but only get half that? What if you get even less?
There are providers who offer dedicated and even guaranteed bandwidth. In this scenario, the bandwidth is fully allocated to you and your company or organization. No one else uses it. The full capacity of your circuit should be attainable during all hours regardless of neighboring buildings, people or offices.
Metro Ethernet provides guaranteed bandwidth in increments as follows: 5, 10, 50 and 100 Meg circuits. If you want to reach gigabit speeds from your organization out to the internet, you can by using a gigabit Internet provider.
In these situations, each tenant receives their contracted high-speed. The carrier delivers enough so they can split their circuit and provide enough to each tenant.
You can’t control everything. Even with the superior Internet bandwidth products that some providers offer in Boston, Massachusetts, problems arise and circuits can fail. In what way can you diminish the risk of an outage?
There are, in essence, two types of redundancy.
The first type is when one single carrier provides you with multiple circuits. This provides some protection when there are certain failures. Multiple circuits can help for example, when there is a physical line issue or a problem with a router port. It is possible for both circuits to go down. If your carrier has a regional problem like a widespread outage, or there is a broken line outside your building, even your redundant circuits may fail. You get some protection, but also some risk.
Bringing in circuits using two distinct providers is the second form of circuit redundancy. These connections can be bound together so they act and appear to the public as a single circuit. Using particular routers and IP address allocations, no one would be able to tell that you have multiple providers or circuits. In reality, they are completely separate and redundant to each other. You will get more substantial protection from this diversity redundancy. In the event a carrier goes down, you will not have to worry. You will have a perfectly live carrier there to keep things moving.
If you want to maximize redundancy in Boston, Massachusetts please consider the following question: Do the providers I am considering use the same physical geographic pathways? If at all possible, you want to obtain circuits entering the premises on different sides. The circuits would be established either underground or on telephone poles and would be set up in different directions and lead to different offices. What if there is some kind of catastrophic incident such as a fire or accident that impacts circuits within a region? Now, you have redundancy in an alternative physical direction.
The cost to your company if you do not have reliable access to The net will be far greater than you may realize. Contemplate these scenarios:
If your business utilizes a cable modem, consider whether your carrier is providing circuits for multiple other tenants within the building. During business hours, any of those tenants could be streaming video, performing massive file downloads, processing large volumes of phone calls and more. What will happen to your telephone calls as the amount of usable bandwidth decreases? How will the quality of that phone call be affected? Are calls dropped? Will your voice be inaudible? Will you have difficulty hearing the other end?
Your office is the hub of your enterprise: You might be a law practice that shares files, a retail operation that utilizes POS systems or a large accounting firm that needs to share databases. Your primary Internet connection is responsible for granting access to data to all of your places. This is true whether you have 3 locations or 2000 locations. What if your circuit fails? Would you merely be annoyed? Would there be catastrophic consequences? How much work, if any, can be done by your remote locations? What happens to new orders? Can they be taken or processed? Disseminate needed information and data? Picking the right a solution can be difficult. Before doing so, be sure you fully understand your requirements. You might have hundreds and hundreds of loyal customers. Perhaps you are a software company running a hosted solution they all depend on. Maybe you operate a service that allows other systems to speak with yours via API. This may be to collect miscellaneous data, calculate prices or shipping prices or other information. It is possible they will not be able to connect to your servers. Customers do not enjoy repeated outages. How long with they put up with them before looking to take their company elsewhere?
Does your business completely rely on the internet? Your employees or representatives will not be able to make outgoing phone calls if your circuits go down. There would be no way to answer incoming calls of people trying to reach your representatives. Your organization is basically done with. While many of the most reputable call centers are already aware and using the advantages of redundancy, is it sufficiently meeting their needs? Are you really getting the dependable service you need form your carriers? Are you using carriers that are truly reliable? Is the quality of service sufficient for your calls to be clear and reliable?
You have no shortage of options. Your company budget and needs will play a large part in your decision-making. In review:
If you are a small organization, with just one location and not concerned about redundancy, a single five meg, 10 meg or 50 meg Internet access circuit may be adequate. Gigabit service and Metro Ethernet options seem expensive. If you are in a lit building, however, they can be less than you think. Look into it. Costs vary with location and the availability of circuits so speak with our engineers. Together, we can find the best option for you and your organization.
Mid sized companies with a single office in Boston, Massachusetts, need higher speed Internet access. You may choose between gigabit Internet or Metro Ethernet. You may also look into other higher-speed Internet circuits. In a perfect scenario, multiple circuits from different providers will give you the most redundancy. This may be attainable without doubling your costs. Using one 100-megabyte circuit instead of two 50-megabyte circuits, is one example. To repeat, availability and prices vary. You need to speak with one of our experts to determine your options in your specific location.
What companies have the highest risk for failure; those with multiple places. They need redundant circuits. Varied providers are optimal. You can minimize the risk of downtime at if you also have redundant equipment like routers or switches. As always, take a careful look and choose the right Ethernet access services, Metro Ethernet providers, gigabit Internet providers and other high-speed Internet access circuit providers. Your business can benefit from finding the right mix of services and carriers.
For companies falling in this category, gigabit Internet circuits, Metro Ethernet Internet circuits and point-to-point high-speed Internet circuits are essential. In order to maximize and protect your uptime, you must have redundancy. You should have redundant circuits from multiple carriers in addition to redundant hardware. The last thing you want is interruptions or slowdowns affecting your organization. You must provide enough bandwidth to avoid these pitfalls that sometimes occur during sudden usage spikes. Having both your hardware and your circuits capable of supporting many different, fast, and simultaneous connections is essential. It cannot be one or the other.
The risk of insufficient bandwidth or failing circuits is tremendous. The circuit or circuits you have must stay within the parameters of your budget while still meeting your organization needs. Selecting the appropriate mix of circuits and hardware can overwhelm you.
Our engineers can analyze your needs and create a free action plan for you. You want your organization to run smoothly. We’ll look at your current usage levels and demand levels and design a plan that meets your needs at a cost that makes sense for you.
If you would like to arrange for an assessment, please click here to complete the contact information form to the right. You can call our office as well. Assessments are completed in as little as 48 hours.